FAQ
1. What types of toys do you offer?
We offer a wide range of toys that cater to different age groups, focusing on creativity, education, and entertainment. Our collection includes pull-back toys, construction-themed toys, and more.
2. Are your toys safe for children?
Absolutely! All ToyTrums products are made in BIS-certified factories, adhere to international safety standards, and are rigorously tested to ensure they are safe for children.
3. Where can I buy ToyTrums toys?
You can purchase our toys directly from our website or from our authorized retail partners. Please check our store locator for more details.
4. How long does shipping take?
Shipping times vary depending on your location. Typically, it takes 5-7 business days for delivery within the country and 10-15 days for international shipments.
5. Do you offer returns or exchanges?
Yes, we have a customer-friendly return policy. If you're not satisfied with your purchase, please refer to our Return Policy for instructions on how to proceed.
6. Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number so you can monitor its progress.
7. How can I contact customer support?
You can reach our customer support team via email at info@toytrums.com or by calling +91-124-6010900. We’re here to help!